/agents

Time	Status	User Agent
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Time

Status

User Agent

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basics

object

Agent details including visual identity, contact methods, and legal links. At least one complete contact method is required at submission.

campaign

object

Campaign details including call-to-action, example messages, and compliance messages.

testing

object

Some carriers require a hands-on test or a preview video of your RCS experience before granting final approval.

config

object

Agent behavior configuration such as sending read receipts or typing indicator.

name

string

length between 1 and 40

The name of the agent as it will appear to users in their messaging app. Choose something recognizable. Takes second place to basics.name when both are sent.

brandId

string

required

length ≥ 6

The ID of the brand this agent will be associated with.

useCase

string

enum

required

The use case for the agent. OTP: One-time password and two-factor authentication. TRANSACTIONAL: Appointment reminders, order delivery notifications, etc. PROMOTIONAL: Campaigns, discounts, abandoned cart, etc. MULTI_USE: One or more of the above.

Allowed:

prefill

boolean

Whether to auto-fill agent details using AI.

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